Health Equity and Literacy (HEAL) Initiative - Nevada Community Health Coalition

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Health Equity and Literacy (HEAL) Initiative

The Health Equity and Literacy (HEAL) Initiative sought to address inequities in COVID-19 outcomes and access to care among communities of color and low-income populations in Las Vegas. The HEAL Initiative increased organizational health literacy at four federally qualified health centers (FQHCs) in Las Vegas by promoting the delivery of healthcare consistent with National Culturally and Linguistically Appropriate Services (CLAS) standards. Greater organizational health literacy contributed to improved patient health literacy, particularly regarding COVID-19 testing, treatment, and vaccinations. Ultimately, increased organizational and patient health literacy was expected to strengthen patient trust in medical providers and enhance patient understanding of and participation in healthcare decisions.